Key Performance Supplier Liaison

5 days ago


Perth, Western Australia RAC of WA Full time

RAC of WA is a leading member organisation that strives to deliver exceptional service and value to its members. We are seeking an experienced Key Performance Supplier Liaison to join our team and contribute to our mission of providing outstanding service.

The successful candidate will play a vital role in enhancing the performance of our key service providers, ensuring efficient repair and replacement services, maintaining quality standards, and supporting claims processes. This includes coordinating with suppliers, facilitating prompt and efficient repairs or replacements, auditing supplier compliance with Service Level Agreements (SLAs), and monitoring transactional reporting to control claims leakage.

This is an exciting opportunity for a motivated individual with experience in supplier relationship management and procurement processes. The ideal candidate will have strong analytical and problem-solving skills, excellent communication, negotiation, and stakeholder management skills, as well as the ability to balance multiple priorities and consistently deliver results.

The successful candidate can expect a competitive salary range of $65,000 - $80,000 per annum, commensurate with experience, as well as a comprehensive benefits package including free Roadside Assistance and discounts on RAC products and services.

About You:

  • Experience in supplier relationship management and procurement processes.
  • Strong analytical and problem-solving skills with the ability to make sound commercial decisions.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Ability to balance multiple priorities and consistently deliver results.
  • Tertiary qualifications in a related field or equivalent business experience (desirable).

About Us:

  • We offer a workplace culture where our people feel valued, respected, and empowered.
  • We provide opportunities for career development and growth.
  • We believe in giving back to the community through corporate volunteering.


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