Liability Claims Specialist

1 week ago


Melbourne, Victoria, Australia Gallagher Bassett Full time
About the Role

We are seeking an experienced Liability Claims Consultant to join our team at Gallagher Bassett. As a key member of our Comcover Claims Portfolio, you will be responsible for managing complex General Liability claims for our key customers.

This is an exciting opportunity to step into a unique and diverse General Liability claims portfolio, working alongside a team of dedicated and experienced liability insurance experts. You will have the opportunity to develop your skills and knowledge in a supportive and collaborative environment.

Key Responsibilities
  • Manage a broad portfolio of complex liability claims, including General Liability and Employment Practices Liability
  • Interpret policy wording and apply accurately
  • Provide recommendations on indemnity, liability, quantum, reserving, and settlement
  • Liaise with third-party providers, including Solicitors, Loss Adjusters, Comcover Members, and Barristers
  • Settle claims within client service instructions, company guidelines, and delegated authority
  • Attend mediations, as required (interstate travel may be necessary)
  • Comply with relevant policy requirements and resolve complaints in accordance with company guidelines
About You

We are looking for an Australian Citizen with Liability Claims experience in public liability and/or professional indemnity claims, or general insurance claims management experience. You will have well-rounded communication and interpersonal skills, strong time management and organizational skills, and the ability to work in a fast-paced environment.

A degree in Law or an insurance qualification related to Insurance is desirable, as is industry-specific ANZIIF qualifications. Legal professionals with an interest in and exposure to General Liability claims are also encouraged to apply.

What We Offer
  • Attractive remuneration packaging and flexible work arrangements, including Work from Home (Hybrid)
  • Paid Parental Leave
  • Excellent working environment, with a dedicated and approachable team
  • Exciting career opportunities, with ongoing education and development through external and internal programs
  • Service recognition awards and employee assistance program
  • A dedication to your wellbeing, through peer support programs, corporate health insurance discounts, and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program


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