Community Banking Specialist

1 week ago

Perth, Western Australia beBeeRelationship Full time $68,000 - $83,000
Job Opportunity

This role involves fostering exceptional customer relationships through a deep understanding of banking needs.

  • Create solutions that benefit both the bank and customers
  • Maintain expertise on banking services and educate customers accordingly
  • Offer tailored lending options including personal loans and credit cards
  • Pursue continuous learning for professional growth and development
  • Nurture connections with customers, communities, and colleagues while promoting teamwork

This is a permanent, full-time position located in Perth area.

To succeed, consistently deliver superior customer service by:

  • Achieving sales targets through customer-centric approaches
  • Communicating effectively with customers face-to-face and over the phone
  • Building rapport with customers, colleagues, and stakeholders
  • Understanding and sharing what makes our organization unique
  • Collaborating with others to achieve common objectives

Become part of a dedicated team driving local growth and fostering meaningful relationships in the community banking model.

About Us

We strive to provide personalized support and expert knowledge to ensure a seamless banking experience. Our mission is to build lasting relationships within the community by delivering excellent customer care.

Key Responsibilities
  • Deliver Exceptional Customer Service: Focus on creating win-win situations for customers and the bank, ensuring customer satisfaction and loyalty.
  • Lending Solutions: Provide tailored lending options such as personal loans and credit cards, catering to individual customer needs.
  • Continuous Learning: Stay up-to-date on industry developments and best practices, applying this knowledge to enhance customer interactions.
  • Collaboration and Teamwork: Work closely with colleagues and stakeholders to achieve shared goals, drive business success, and foster a positive work environment.

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