Insurance Risk Management Specialist

1 month ago


Melbourne, Victoria, Australia Marsh Pty Ltd Full time

Job Title: Claims Adviser

About the Role:

At Marsh Pty Ltd, we are looking for a skilled Claims Adviser to join our team. As a Claims Adviser, you will be responsible for providing a high level of claims management services to clients and brokers through consulting, advisory, advocacy, and negotiation.

Key Responsibilities:

  • Manage basic to moderately complex claims according to the Company's processes and client agreements.
  • Liaise with clients, insurers, claimants, and external providers to maintain relationships and resolve claims.
  • Prepare routine and ad hoc reports, including claims trends analysis, and respond to queries from clients and brokers.

What You'll Need:

  • High level of accuracy and attention to detail.
  • VCE or equivalent, or Diploma in Financial Services/Bachelor's degree.
  • Tier 1 or Associate member of ANZIIF.
  • Excellent organisational skills, ability to prioritise workloads, and work to tight deadlines.
  • Proficiency in PowerPoint, Word, and Excel.

About Us:

Marsh Pty Ltd is a leading insurance broker and risk adviser. We serve commercial and individual clients with data-driven risk solutions and advisory services. Our team is passionate about creating a diverse, inclusive, and flexible work environment, where our colleagues can thrive and grow. If you're a motivated and experienced Claims Adviser looking for a new challenge, we'd love to hear from you.



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