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Service Specialist

2 months ago


Toowoomba, Queensland, Australia Aon Full time

Job Summary

Aon is seeking a Service Specialist to join our National Team, specializing in risk management solutions for mid-market clients. As a Service Specialist, you will assist Client Managers in achieving goals and budget forecasts, focusing on customer satisfaction and end-to-end renewal processes.

Key Responsibilities

  • Assist Client Managers in achieving business objectives and budget forecasts
  • Support the end-to-end renewal process, including quotation and placement slips, reports, and correspondence
  • Provide exceptional customer service and maintain strong relationships with clients
  • Collaborate with the team to achieve business goals and objectives

Requirements

  • Strong customer service focus and excellent communication skills
  • Organized with excellent time management skills and attention to detail
  • Proficient in Microsoft Office Suite and other relevant software
  • Insurance industry or financial services experience preferred

What We Offer

  • A comprehensive benefits package
  • A diverse and inclusive work environment
  • Opportunities for professional growth and development
  • Flexible work arrangements and work-life balance

About Aon

Aon is a global professional services firm that helps organizations make better decisions and achieve their goals. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.