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Clinical Decision Maker and Process Innovator
2 weeks ago
About the Role:
We are seeking an experienced Clinical Decision Maker and Process Innovator to join our team. The successful candidate will be responsible for assessing and managing complex medical review cases, applying relevant guidelines, legislation, policies, and procedures.
Key Responsibilities:
- Assess and manage complex medical review cases, evaluating the Assessing Fitness to Drive guidelines, legislation, policies, and procedures to determine fitness to drive.
- Identify key trends from correspondence and phone inquiries to inform process improvements and build team capability through innovative solutions.
- Influence stakeholders to promote consistent, fair engagement and drive improved outcomes for customers and the business.
- Contribute to continuous improvement and workplace change by developing and implementing innovative practices, fostering a culture of ongoing business improvement.
- Build partnerships with stakeholders and management, providing recommendations to mitigate risks and improve business practices through trend analysis.
About Our Department:
Our department oversees key planning, transport, and land use policy decisions and management across the state. We focus on delivering sustainable projects, improving services, engaging with customers, streamlining regulatory approval pathways, facilitating community consultation, and realising local economic opportunities for liveable communities.
We deliver safe, reliable, and accessible transport infrastructure and services to keep Victoria moving, connecting people to what matters most in their lives. Our goal is to deliver more choice, connections, and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.
