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NDIS Service Coordinator
2 months ago
About the Role:
We are seeking a highly skilled and experienced NDIS Service Coordinator to join our team at McArthur. As a key member of our Community Services team, you will play a critical role in coordinating and delivering high-quality support services to our clients.
Key Responsibilities:
- Coordinate and manage participant files on our CRM database, ensuring accurate and up-to-date information.
- Conduct service reviews, update shift-care plans, and chase up supporting documentation for service delivery.
- Liaise with key personnel and stakeholders to achieve good outcomes for our clients.
- Participate in ongoing continuous improvement processes and ensure that our work and services are always 'audit-ready' to a good quality standard.
- Collaborate with the rostering & compliance coordinator, service coordinator, and team administrator to ensure seamless service delivery.
- Contribute to recruitment needs and full onboarding of support workers, including co-facilitating inductions when new staff commence with our service.
Requirements:
- Must have experience working in an office with an NDIS background, within a professional team, and possess excellent computer and systems ability.
- Must have attention to detail, proficient and clear English language, and communication skills via telephone and email.
- The role is fast-paced and dynamic. Must be reliable and available for immediate start.
- On-the-job training and daily mentoring are provided, and career progression is available.
- Mandatory: valid working with children's check clearance, worker screen clearance, NDIS worker orientation module certificate, Australian driver's license, and be a permanent resident.
About Us:
McArthur is a leading provider of community services, dedicated to delivering high-quality support to individuals and families in need. We are committed to making a positive impact in our community and are seeking like-minded individuals to join our team.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career progression and professional development.
- A competitive salary and benefits package.
- A chance to make a real difference in the lives of our clients.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
