Trading Applications Support Specialist

4 weeks ago


Sydney, New South Wales, Australia Anton Murray Consulting Full time
Job Title: Trading Applications Support Analyst

Anton Murray Consulting is seeking a skilled Trading Applications Support Analyst to join our client's Sydney office. As a key member of the global production support team, you will be responsible for day-to-day production regional support for Capital Markets Brokerage Trading Applications.

Key Responsibilities:
  • Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
  • Liaise with upstream and downstream application teams, as well as business and operations partners and clients.
  • Collaborate with other technology teams, including Development, Vendors, Infrastructure, and software support teams.
  • Work closely with traders to resolve production incidents and troubleshoot root causes.
  • Develop and maintain a strong understanding of functional expertise in brokerage or OMS trading support functions.
Requirements:
  • Experience working in an Onsite/Offshore model, particularly supporting APAC, UK, and US business lines.
  • Incident management experience, including understanding of ticket workflows and escalation processes.
  • Proficiency in ServiceNow/ITIL Methodologies.
  • Excellent oral and written communication skills, with the ability to speak confidently with traders.
  • Highly flexible and adaptable, with effective communication and interpersonal skills.
  • Ability to work in a stressful environment and resolve problems in an analytical and logical manner.
What We Offer:

A competitive hourly rate, based on prior Trading Applications Support Analyst experience, and the opportunity to work as an on-site contractor with our client.



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