
Customer Service Team Leader
23 hours ago
About us
We are a rapidly growing hospitality business with over 140 restaurants around the country. Our team is passionate about providing great ambiance and brilliant customer service & hospitality.
Job Description:
A Restaurant Manager at our company leads, mentors, and motivates their team members through regular meetings. They work front of house, leading by example, cooking on the grill & chip stations, and helping out on the floor. The ideal candidate will be able to recruit, roster, and manage a team of up to 50 employees.
- Lead, mentor, and motivate your team members
- Work front of house, leading by example, and helping out on the floor
- Recruit and roster a team of 30-50 employees
- Complete performance reviews and support team member development
Requirements:
To be successful as a Restaurant Manager, you will need:
- Leadership experience in a fast-paced customer service environment
- The ability to challenge the status quo and drive results
- Resilience and perseverance
- Strong communication and interpersonal skills
Benefits:
As a Restaurant Manager at our company, you will enjoy:
- An in-depth onboarding program
- Support for career progression, including opportunities to join our Support Office or become an Area Manager
- Eligibility for a company performance bonus
- A stable work environment with no pay cuts during challenging times
Additional Information:
As a Restaurant Manager, you will be required to work a combination of shifts, including weekends and public holidays. However, we do not have any overnight shifts. If you want to know more about life at our company, please visit our careers website.
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