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Area Manager Northern NSW

2 months ago

Newcastle, New South Wales, Australia Pillow Talk Full time
About the Role

We are seeking an experienced Area Manager to oversee our Northern NSW stores and drive sales growth through operational excellence, clever product placement, and a customer-centric culture.

As an Area Manager at Pillow Talk, you will be responsible for coaching your leadership team on how to navigate operational and people challenges, empowering them to take charge, grow, and embrace change. You will set and achieve performance objectives, evaluate and optimize each store's performance, and develop the leadership capability and commercial aptitude of your store teams.

Key Responsibilities
  • Lead and develop a high-performing team of store managers and leaders
  • Drive sales growth through operational excellence and customer-centric strategies
  • Coach and mentor store managers on leadership and operational skills
  • Set and achieve performance objectives for each store
  • Evaluate and optimize store performance to drive business results
Requirements
  • Experience working in a multi-site management role within a customer-centric retail environment
  • Demonstrated love of retail with a focus on customer experience through team engagement
  • Highly personable and confident with outstanding ability to develop interpersonal relationships with customers and colleagues
  • Motivated through bringing the best out in others and achieving results through coaching and mentoring
  • Strong critical thinking skills and proven ability to problem-solve in a dynamic environment
About Us

Pillow Talk is a well-established, on-trend home décor and linen retailer with 69 stores across Australia. We are committed to providing a warm, friendly, and supportive work environment that fosters growth and development.

We are a Circle Back Initiative employer, committed to responding to every person who expresses interest in working for us. We are dedicated to equal opportunities for all and aim to ensure no job applicant or employee receives less favorable treatment because of any conditions or requirements that aren't justifiable.