Clinical Administrative Assistant

3 days ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $61,500 - $76,500

Working in a dynamic clinical setting, this role offers an opportunity to make a difference in the lives of patients undergoing oncology and haematology treatments.

As a key member of our Day Infusion Services team, you will provide front-line support to both our Day Oncology Unit and co-located Oncology and Haematology consulting suites. You will be responsible for delivering high-level administrative and clerical support to both clinical and medical staff, ensuring a welcoming and reassuring environment for our patients.

Key Responsibilities:
  • Manage patient bookings using MOSAIQ, adhering to protocol requirements
  • Conduct pre-admissions and health fund eligibility checks via IBA
  • Prepare and distribute pre-admission paperwork and education packs
  • Liaise with pharmacy for chemotherapy drug verification
  • Coordinate tests and scans for patients
  • Process admissions and discharges using IBA
  • Support the broader nursing and medical team with reception and general administrative duties
Requirements:
  • Previous experience in medical reception or healthcare administration
  • Strong interpersonal and customer service skills with a compassionate approach
  • High attention to detail and ability to work efficiently in a fast-paced clinical setting
  • Proficiency in MOSAIQ, IBA, and deLacy systems (desirable)
  • Experience in oncology/infusion or specialist rooms (desirable)
  • Commitment to infection control and patient safety protocols
  • Ability to work collaboratively with a multidisciplinary team

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