Administrative Support Staff

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $70,000
Job Role Overview

We are seeking a permanent part-time staff member to work approximately 39 hours per fortnight at Monash Children's Hospital.

Main Responsibilities:
  • Provide a welcoming greeting to individuals approaching the reception desk.
  • Offer high-standard customer service to patients and their families face-to-face and over the phone.
  • Utilize various software systems to support work and assist consumers.
  • Ensure timely, complete, and accurate entry of data and details when admitting and updating patient information into multiple systems.
About You/What We're Looking For:

We are a caring team working in a busy and varied environment. We are looking for someone who shares our patient-focused outlook and is motivated to apply their administration and customer service skills in a dynamic workplace.

To be considered, you will need to demonstrate excellent communication skills, including listening skills and sensitivity to others' feelings. You should also have strong office administration skills, an ability to multitask, and a passion for performing your work to a consistently high standard.

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