Channel Partner Specialist

2 weeks ago

Darwin, Northern Territory, Australia Telstra Full time

About the Role

We are seeking a skilled Channel Partner Specialist to join our team at Telstra. As a Channel Partner Specialist, you will be responsible for managing and growing your own defined portfolio of accounts, developing deep customer relationships, and supporting the development of strong customer relationships that grow the TBTC reputation.

Key Responsibilities

  • Take ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction, and achieve revenue and sales objectives for the defined portfolio.
  • Take accountability for managing inbound/outbound customer sales and service contracts, exploring sales opportunities, responding to queries, and escalating complaints and leads to more experienced team members as required.
  • Authentically collaborate with peers, team members, and key stakeholders across the TBTC channel to support the identification and qualification of leads.
  • Participate in customer initiatives such as developing and maintaining relevant account and portfolio plans that support ongoing relationship development and contribute to the achievement of financial and customer targets.

About You

To be successful in this role, you will need to bring the following skills:

  • Proven sales experience working in fast-paced SAAS and Technology industry.
  • High levels of Business-to-Business Management and Telco Sales experience.
  • Highly analytical with advanced reporting skills.
  • Key interest in ICT and the future technology landscape.
  • Multitasker who can adapt to a variety of scenarios and situations.
  • Exceptional internal and external stakeholder management skills.
  • High levels of written and verbal communication skills.
  • Exceptional attention to detail and time management skills.
  • Embrace, adopt, and utilise Telstra tools and technology to enable better business processes.
  • Demonstrated commitment to relationship building and working in partnership with key stakeholders.
  • Excellent communicator with strong interpersonal, engagement, and presentation skills.
  • Understand the impact of your role and will think out of the box to deliver results.
  • Show initiative, enthusiasm, and pride in work and display resilience in a change environment.

What We Offer

We offer a range of benefits, including performance-related pay, access to thousands of learning programs, global presence across 22 countries, purchased annual leave scheme, additional Telstra day off, and additional 30% off Telstra products and services.

Join Our Team

We are committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.

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