
Senior Claims Strategist
2 weeks ago
Oversee complex liability and professional indemnity claims, providing strategic guidance on policy interpretation, litigation, and claim resolution.
Key Responsibilities:- Manage end-to-end claims across class actions, cluster claims, and high-value exposures
- Offer expert advice on policy interpretation, litigation, and claim resolution to internal teams and external partners
- Collaborate with internal legal teams, panel firms, and counsel to navigate complex legal landscapes
- Represent the organization at mediations, settlement conferences, and court proceedings as required
- Develop and mentor junior team members in specialty claims management
- Establish governance frameworks and reporting for emerging risks and financial impacts
- Promote alignment of claims strategies across internal stakeholders and contribute to process improvements
- Tertiary qualifications in law, business, or insurance (mandatory)
- Industry qualifications such as Diploma in Financial Services (mandatory)
- 5–10 years' experience managing complex liability or professional indemnity claims
- Litigation experience, including briefing panel firms or direct involvement (mandatory)
- Strong analytical, negotiation, and decision-making skills
- Excellent communication and stakeholder engagement capabilities
- Experience mentoring and developing team members
- Sound knowledge of relevant legislation and claims systems
As a key member of the Specialty Claims Team, you will play a vital role in driving business outcomes through effective claims management.
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