Capacity Planning Strategist
7 days ago
TikTok's Optimization & Orchestration team is seeking a highly skilled Capacity Planning Analyst to join our team. As a key member of our team, you will play a critical role in planning workforces within Operations to achieve business goals.
Key Responsibilities- Conduct thorough business needs analysis to anticipate and prepare for workload variations.
- Lead the evaluation of complex business plans, ensuring they are strategically aligned and in compliance with relevant regulations and ethical standards.
- Employ advanced data analysis techniques to inform planning decisions and support the formulation of strategic initiatives.
- Collaborate closely with HR, Budget & Workforce teams, and other key stakeholders to develop integrated business strategies and planning initiatives.
- Mentor and guide junior team members, fostering a culture of continuous learning and professional development.
- Oversee the implementation of strategic plans, ensuring that objectives and timelines are met.
- Identify and implement innovative planning approaches to improve efficiency, quality, and overall effectiveness, providing strategic advice where necessary.
- Bachelor's Degree in Business, Mathematics, Statistics, Economics, Management, or a related quantitative field.
- Minimum of 2 years of work experience in an analytical role, including business/financial/data analysis, market/industry research, etc.
- Proven experience in large-scale capacity planning and resource allocation.
- Demonstrated ability to collaborate effectively with cross-functional stakeholders.
- Experience in managing senior stakeholders, with the ability to influence decisions and drive outcomes.
- Excellent communication skills in English, both written and verbal.
- Strong strategic thinking and decision-making abilities.
- Previous experience in a BPO, Social Media, or Call Center environment is an advantage.
- Proven experience in mentorship or team management is an advantage.
- Strong proficiency in SQL or other data analysis tools.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
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Capacity Planning Strategist
4 days ago
Sydney, New South Wales, Australia TikTok Full time**About the Team**TikTok's Optimization & Orchestration team is seeking a highly skilled Capacity Planning Strategist to join our team. As a key member of our team, you will be responsible for planning workforces within Operations to achieve business goals.**Key Responsibilities:**Conduct thorough business needs analysis to anticipate and prepare for...
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Capacity Planning Strategist
7 hours ago
Sydney, New South Wales, Australia TikTok Full time{"title": "Capacity Planning Analyst", "description": "About the TeamTikTok's Optimization & Orchestration team is seeking a skilled Capacity Planning Analyst to join our team. As a key member of our team, you will be responsible for planning workforces within Operations to achieve business goals.ResponsibilitiesConduct thorough business needs analysis to...
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