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Home-in Property Acquisition Specialist

1 month ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

At Home-in, a pioneering customer-driven start-up within the Commonwealth Bank of Australia's x15ventures, we're on a mission to simplify the property buying experience.

We're seeking an Operations Coordinator to join our dynamic team and support customers through their home-buying journey. As part of the Operations and Customer Success Team, you'll play a pivotal role in ensuring the success of each customer's property journey – from search to settlement.

This role offers a challenging and rewarding opportunity for someone with excellent customer service skills and experience working in a fast-paced, deadline-driven environment. You'll be responsible for managing multiple work streams, liaising with lawyer partners and lenders, and providing exceptional customer service via our support inbox.

To succeed in this role, you'll need:

  • A few years' experience in customer service, administration, or operational support.
  • A commitment to delivering exceptional customer experiences.
  • Proven experience working in a task-driven environment, managing competing priorities and meeting deadlines.

In return, you'll enjoy:

  • A competitive salary: approximately $70,000 - $90,000 per annum, depending on your level of experience.
  • A dynamic start-up environment that nurtures growth and development opportunities.
  • The chance to work with a pioneering business transforming the property purchase experience across Australia.

If you're passionate about delivering outstanding customer experiences and want to join a winning team, apply now