Banking Consultant, Cabramatta NSW

1 month ago


Cabramatta, New South Wales, Australia ANZ Full time

About Us

At ANZ, we're committed to delivering exceptional customer experiences that drive long-term financial wellbeing and sustainability for our customers.

About the Role

As a Banking Consultant in our Retail Banking team, you'll play a key role in helping customers achieve their financial goals through seamless banking experiences. You'll work closely with customers to understand their needs, provide expert advice, and educate them on digital solutions.

Key Responsibilities

  1. Provide exceptional customer service, ensuring customers feel valued and supported throughout their banking journey.
  2. Work collaboratively with colleagues to deliver high-quality customer experiences, leveraging your knowledge and expertise to drive customer satisfaction.
  3. Stay up-to-date with industry trends and developments, applying your knowledge to drive business growth and customer engagement.
  4. Act as a role model and peer coach, mentoring colleagues to deliver exceptional customer experiences.

What We're Looking For

We're seeking a highly motivated and customer-focused individual with exceptional communication and interpersonal skills. You'll have a passion for delivering exceptional customer experiences, a willingness to learn and grow, and a commitment to driving business success.

Why Join Us?

At ANZ, you'll have the opportunity to work with a diverse and dynamic team, driving business growth and customer engagement. You'll have access to a range of training and development opportunities, enabling you to grow and develop your skills and career. We're committed to creating a workplace that reflects the diversity of our customers, and we welcome applications from everyone.



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