Technical Leadership Specialist

2 weeks ago

Canberra, ACT, Australia beBeeEngineering Full time $100,000 - $150,000
Support Engineering Manager Role

At Canonical, we are looking for exceptional support engineers to lead our teams in delivering world-class support services. As a Support Engineering Manager, you will be responsible for managing a team of professionals who provide technical support to customers worldwide.

Job Description:

  • Manage a team of support engineers to ensure timely and professional response to customer inquiries.
  • Develop and implement processes to improve support service delivery and customer satisfaction.
  • Collaborate with cross-functional teams to drive growth and transformation initiatives.

Required Skills and Qualifications:

  • Extensive experience in Linux CLI and technical leadership.
  • Proven track record of high customer focus and excellent communication skills.
  • Leadership experience and preferably team management experience.

Benefits:

  • Distributed work environment with flexible scheduling options.
  • Personal learning and development budget.
  • Annual compensation review and performance-driven bonuses.
  • Recognition rewards and opportunities for career growth.

About Us:

  • We are a global company that values diversity and inclusion.
  • We foster a workplace free from discrimination and promote equal opportunities for all employees.
  • We strive to create a better work environment and better products through diverse perspectives and backgrounds.

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