High-Quality Disability Services Manager

7 days ago

Melbourne, Victoria, Australia beBeeQuality Full time $100,000 - $120,000
NDIS Quality and Compliance Manager Supervisor Job Description

We are seeking a seasoned professional to lead our team in delivering high-quality services to individuals with disabilities. This role requires strategic leadership and direction to ensure the delivery of safe and effective services that meet the needs of our participants.

  • Oversee clinical management of all participants under various services
  • Ensure quality and compliance across all participant services
  • Implement safety and effectiveness of participant behavior support plans

This position demands a strong understanding of the NDIS Quality and Safety Standards 2018 and the ability to lead internal auditing activities to maintain compliance.

The ideal candidate will have experience in training and mentoring staff, building capacity, and promoting quality-driven practices.

Key Responsibilities:

  • Developing and implementing quality education and client safeguarding policies and procedures
  • Conducting regular internal audits against NDIS Quality and Safety Standards 2018
  • Providing oversight and direction towards complaint management and organizing training around this
  • Working closely with stakeholders to provide the right documentation and conversation

The successful candidate will be required to build relationships with various stakeholders, including families, carers, and service providers.

Requirements:

  • Experience in a similar role within the disability sector
  • Strong understanding of the NDIS Quality and Safety Standards 2018
  • Excellent leadership and communication skills
  • Able to build relationships with various stakeholders
  • Ability to work collaboratively as part of a dynamic team

Benefits:

Schedule: Full-time or part-time (negotiable)
Contract Type: Fixed Term Contract

Our organization is committed to providing a supportive work environment and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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