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Strategic Product Manager, Platform Menu

2 months ago

Sydney, New South Wales, Australia Westpac Banking Corporation Full time
About the Role

We are seeking an experienced Strategic Product Manager to join our team at Westpac Banking Corporation. As a key member of our product management team, you will be responsible for delivering on product management activities required for the BT Platforms products and associated portfolios.

Key Responsibilities
  • Portfolio Management: Manage Platforms specialist portfolios, including cash, term deposits, and annuities.
  • Revenue Generation and Expense Savings: Identify and implement revenue-generating and expense-saving initiatives.
  • Customer Experience Improvement: Drive customer experience improvements through data-driven insights and market research.
  • Risk Governance and Incident Management: Implement robust controls, risk governance, and incident management processes.
  • Compliance and Regulatory Affairs: Ensure product compliance with legislative changes and regulatory requirements.
  • Platforms Strategy Development: Support the development of platforms strategy, sales enablement initiatives, and menu management.
  • Approvals Process: Drive components of the Approvals process, including Board papers, Disclosure changes, and Product implementation.
  • Customer Experience Monitoring: Monitor and report on customer experience, complaints, and business simplification.
What We Offer

As a Strategic Product Manager at Westpac, you will have the opportunity to work with a talented team of professionals who are passionate about creating better futures for our customers and communities. We offer a range of benefits, including:

  • Competitive Remuneration: A competitive salary and benefits package.
  • Professional Development: Opportunities for upskilling, mentoring, and training to support your career growth.
  • Diversity and Inclusion: A culture that values diversity, flexibility, and inclusion.
  • Work-Life Balance: A supportive work environment that allows for a healthy work-life balance.
Requirements

To be successful in this role, you will need:

  • Exceptional Written Communication Skills: The ability to write clear and concise management/board papers and adviser/client communications.
  • Knowledge of Investment Trends: Demonstrated knowledge of investment trends and market analysis.
  • Tertiary Qualifications: Tertiary qualifications in a business, commerce, economics, or finance-related discipline.
  • Financial Services Experience: Hands-on experience in the financial services industry.
  • RG146 Compliance: RG146 compliance (desirable but not required).