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Administrative Support Specialist

2 months ago


Footscray, Victoria, Australia Baptcare Full time
About the Role

Baptcare is seeking a highly skilled and compassionate Administration Assistant to join our team at Westhaven, a Residential Aged Care facility in Footscray, Victoria.

Key Responsibilities
  • Provide exceptional administrative support to the facility's Office Manager and staff, ensuring seamless day-to-day operations.
  • Act as the primary point of contact for facility visitors and callers, providing a warm and welcoming experience.
  • Document consumer progress and outcomes accurately in Baptcare records, adhering to care plans and schedules.
  • Engage in continuous improvement processes, fostering meaningful relationships with families and collaborating with external agencies.
  • Promptly report workplace and consumer-related risks to management.
Requirements
  • Minimum 12 months of experience working in an Aged Care facility.
  • Customer-centric approach with a genuine passion for working in Aged Care.
  • Exceptional attention to detail, integrity, reliability, and positive attitude.
  • Track record of maintaining confidentiality and working effectively within a team.
What We Offer
  • Competitive salary, plus access to tax benefits and novated leasing.
  • Ongoing professional development and team building opportunities.
  • Access to confidential counselling and support services.