
Business Manager
1 week ago
This role is responsible for ensuring compliance and risk management in the onboarding and ongoing management of third-party suppliers and distribution partners.
The Procurement Analyst will support Business Banking teams in due diligence and ongoing monitoring to ensure compliance with procurement policies, processes, and 3rd Party Management frameworks.
- Support Business Banking teams in selecting, procuring, and onboard new suppliers and distribution partners while complying with procurement policies, processes, and 3rd Party Management frameworks.
- Plan and execute annual calendars of 3rd party management activities, including updates to 3rd party contracts, risk assessments, due diligence activities, and governance activities.
- Liaise daily between 3rd parties and business service owners to ensure awareness and communication of changes, updates, and relevant planning activities.
- Coordinate, participate in, and implement updates or activities required as part of regulatory, policy, or business change for Business Banking.
- Conduct contract audits and supplier controls, overseeing performance where appropriate against Service Level Agreements (SLAs) to drive business value.
- Act as a key contact point for business continuity activities across Business Banking, working with experts in Business Continuity Management and Technology Risk teams to ensure resilient business services across 3rd/4th parties.
- Analyze and provide insights on supplier and distribution party usage, value, and compliance – including managing any events, issues, complaints, or related risk activities.
Key Skills and Qualifications:
- A minimum of 5-10 years' experience in a banking or financial services role or related industry.
- Experience working in an agile environment, with a good understanding of 3rd party risk, procurement, and business continuity processes.
- Familiarity with regulatory & compliance regimes relevant to 3rd party suppliers and distribution partners in Financial Services (AML/KYC, Privacy, Design & Distribution Obligations, Banking Code of Practice, CPS230, DORA, Unfair Contract Terms, Modern Slavery).
- Solid understanding of operational risk processes – including risk assessment, issue and event management, control testing.
- Natural curiosity and strong problem-solving skills to delve into identifying root causes and finding solutions to address process and control deficiencies, prevent customer impact, and remediate where needed.
- Data fluency, attention to detail, and passion for deriving insight from data and supporting management decisions through reporting and insights.
- Strong relationship building and influencing skills, able to liaise with diverse groups of stakeholders.
- Initiative and drive to identify potential problems and motivate peers to collaborate to deliver better customer outcomes.
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