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Customer Experience Manager

2 weeks ago

Sydney, New South Wales, Australia BWS Full time

Join a Winning Team at BWS

BWS is the biggest local bottle shop in Australia, with over 1,450 stores in 1,450 local communities and 10,000+ Team Members.

We're on a mission to find a leader who lives our values and makes every day an adventure.

Your job is to inspire our awesome store team through the creation of an anything-but-boring culture with imaginative and empowering leadership.

A day in your life as a BWS Store Manager:

  • Empower, inspire and develop your team to achieve goals and perform at their best.
  • Promote a customer-centric, safety-first culture with a continuous improvement mindset.
  • Complete and delegate daily tasks across inventory management, housekeeping and team leadership.
  • Leverage your people skills to foster the best-ever customer and team experience.
About You

We're looking for someone who:

  • Is passionate about creating an engaging culture and leading by example.
  • Has experience in a fast-paced retail/hospitality environment.
  • Is motivated to drive sales and achieve results.
  • Supports diversity and inclusion in the workplace.