APS3 Participant Support Officer
4 weeks ago
This is a full-time position with a dedicated team making a difference in the community.
The successful candidate will work Monday to Friday, 7.5 hours per day, with a 30-minute break, and may be eligible for hybrid working arrangements after an initial training period.
Key Responsibilities:
- Provide counter/reception support for the local office, including participant enquiries and online support.
- Manage the team shared email inbox, appointments, and telephone enquiries.
- Coordinate appointments with the use of office facilities and ensure facilities are accessible.
- Support planning teams.
- Undertake a range of data entry activities and ensure follow-up is completed.
- Receive and record complaints and other feedback in the Organisation's Business systems.
Benefits:
- Dedicated consultant helping you maximise your career journey.
- Exclusive discounts across a range of retail and health businesses.
- Weekly pay and Salary Sacrificing options.
- Newsletters, events, and tailored job support.
Requirements:
- Provide a reference check.
- Consent to a National Criminal History Check as part of the onboarding process.
This role involves providing support to participants and teams, and requires strong communication and organisational skills.
The successful candidate will work in a dynamic team environment and will be required to maintain confidentiality and handle sensitive information.
This is a great opportunity to join a leading recruitment agency and work with a dedicated team making a difference in the community.
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