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Policy & Service Delivery Specialist
2 months ago
The Travel Leaders Group, LLC is seeking a highly skilled Policy & Service Delivery Specialist to join our team. As a key member of our Policy, Service Delivery & Clinical Advisory branch, you will play a critical role in shaping and implementing policies that drive access to health and disability services for our clients.
Key Responsibilities:
- Contribute to the development of critical policy changes, impactful improvement programs, and initiatives that drive, support, and improve access to health and disability services.
- Bring expertise in policy and service delivery to solve complex problems, requiring a high level of initiative, decision-making, and leadership skills.
- Collaborate with a vibrant, energized, and high-performing team to improve client experience and outcomes through robust policy and evidence-based clinical advice.
- Develop and implement comprehensive communication and engagement strategies with diverse internal and external stakeholders.
- Build and maintain collaborative relationships, ensuring stakeholder input is integrated effectively to achieve project outcomes.
Requirements:
- Proven expertise in setting and shaping policy to achieve targeted service delivery outcomes.
- Skilled in collecting and analyzing data to inform the development and monitoring of policy initiatives.
- Experienced in leading the design and implementation of policy frameworks, service models, and business improvement processes that optimize support pathways.
- Capable of translating complex research and data into practical solutions, ensuring policies align with strategic business goals and are effectively transitioned into business-as-usual operations.
- A critical thinker with a strong ability to anticipate, identify, and resolve complex issues.
- Demonstrated experience in leveraging sector knowledge and intelligence to quantify risks and develop robust strategies for managing both expected and unexpected challenges.
- Adept at influencing the thinking and actions of others, with a focus on developing innovative, outcome-focused solutions that drive successful project delivery and strategic business objectives.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- The chance to make a meaningful impact in the lives of our clients.
