
Dining Operations Supervisor
3 days ago
Our restaurant's goal is to deliver delicious, uncomplicated dishes bursting with flavour.
We strive for a relaxed atmosphere where guests feel at home. We work closely with local suppliers who share our values and principles.
Located on an 80-acre farm and Macadamia Orchard in Byron Bay, we offer stunning views of the hinterland and lighthouse.
Main Responsibilities- Manage reservations and staff rosters & shifts efficiently
- Maintain high standards of cleanliness and organisation throughout the venue and facilities
- Collaborate with the Restaurant Manager on daily operations to drive business success
- Work effectively with the Events team to schedule staff and manage events in the venue
- Ensure the venue is prepared and presentable for events
- Provide exceptional customer service by conversing with guests to support floor staff and ensure high standards
- Respond promptly and efficiently to customer complaints
- Aim to deliver outstanding dining experiences for all customers
- Coordinate daily restaurant management operations seamlessly
- Estimate consumption and maintain inventory levels accurately
- Place stock orders as required to maintain optimal levels
- Support the development of the overall restaurant marketing strategy
- Suggest innovative ways to reach a broader audience through social media and events
- Nurture a positive working environment that encourages growth and development
- Supervise a team of employees and foster a cohesive unit
- Appraise staff performance and provide constructive feedback to improve productivity
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