Senior Account Manager

4 weeks ago

Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Senior Account Manager – Commercial Division | NSW – Sydney



We are seeking a Senior Account Manager to join our Commercial Division in NSW. As a key member of our team, you will be responsible for developing and managing relationships with our broker panel, delivering sales and service excellence, and collaborating with Underwriting on the delivery and negotiation of underwriting solutions.



About the Role


  • Develop and manage relationships with our broker panel to deliver sales and service excellence
  • Collaborate with Underwriting on the delivery and negotiation of underwriting solutions
  • Help implement strategic projects to enhance sales capability and drive customer growth in preferred segments
  • Perform effective pipeline management to maximize new business strike rates and renewal retention
  • Support the implementation of sales/go-to-market strategy and business plans to deliver effective and efficient sales operations
  • Display market-leading sales behaviours and use CRM to monitor and develop relationships
  • Gain in-depth broker insight and find alignment to grow Allianz areas of appetite
  • Identify market and industry trends, understand, and anticipate customer needs through business relationships and competitor analysis
  • Act as a point of escalation for broker requests on commercial adjustments, issues, or complaints
  • Participate actively in team meetings and activities and positively contribute to a high-performance culture


About You


  • Experience in the commercial lines of business is required
  • Strategic sales ability including business planning, negotiation skills, and the ability to influence and persuade
  • Demonstrated enthusiasm and ability to optimise business value to customers by delivering high-quality services and positive customer experiences
  • Ability to identify potential issues, evaluate information, exercise judgement, and create customer-focused solutions
  • Able to plan and prioritise, organise tasks, and manage competing resources and demands
  • Excellent verbal and written communication skills, capable of communicating and presenting with clarity, impact, and influence
  • Ability to communicate effectively and work collaboratively with diverse team members towards a common goal


What's on Offer


  • Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
  • Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer


About Allianz



We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.



Adjustments and Support



If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.



Let's care for tomorrow. www.allianz.com.au/careers



#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

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