Concierge and Administration Assistant

4 weeks ago


Melbourne, Victoria, Australia Knight Frank Full time

About Knight Frank:

We're a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.

Our Culture:

We're a diverse collection of experts, problem solvers, and innovators who empower and encourage each other to think differently about how we can make a positive impact as a firm.

The Role:

We're seeking a proactive Concierge & Administration Assistant to join our shopping centre management team in Melbourne's South East. As the first point of contact, you'll be responsible for managing all incoming calls, greeting and assisting tenants, visitors, and enquiries, as well as assisting the centre management team with administrative duties.

Key Responsibilities:

  • Welcoming visitors to the office
  • Maintaining the immaculate presentation of our Front of House area and all meeting rooms throughout the day
  • Handling internal/external calls
  • Word processing and data entry
  • Assist with event planning
  • Liaising with centre management for the daily tenancy needs, including cleaning

Requirements:

  • Previous experience in an administration/support/customer-facing role
  • Excellent verbal and written communication skills
  • The ability to maintain a high standard of personal and workplace presentation
  • Ability to initially troubleshoot IT hardware including AV support, Wi-Fi, mobile devices, and office equipment
  • Demonstrated attention to detail and accuracy
  • Ability to problem solve issues through to resolution
  • Ability to handle conflicting priorities whilst maintaining composure
  • Organised and able to prioritise tasks
  • Intermediate skill in MS Office packages

What We Offer:

  • Competitive remuneration package
  • Career development opportunities
  • A generous parental scheme
  • Birthday leave
  • Swap around a public holiday for a cultural swap day
  • Two Wellness Days
  • Additional leave each year
  • Two paid volunteer days
  • Access to a reward platform
  • Subsidised private health insurance excess

How to Apply:

We encourage applications from people of all backgrounds and abilities. If you're passionate about being the face of an organisation and enjoy being a great host, we'd love to hear from you.



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