Concierge Team Lead

3 weeks ago

Melbourne, Victoria, Australia William Buck Full time

This is a Concierge Team Lead role with one of the leading companies in Australia right now, William Buck, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.

More About the Role at William Buck

**The Opportunity:** We are looking for a vibrant and enthusiastic individual to join our Concierge team. In this role, you will ensure every concierge interaction, for every client, is professional and engaging in a way that sets William Buck positively apart.

**Key Responsibilities:**

  • The coordination of facility requirements to support and enhance the client experience.
  • Manage the office facilities and ensure they are maintained appropriately.
  • General administration and procurement, such as office stationery orders, grocery supplies, crockery, cutlery, etc.
  • Assisting with staff and client events, various projects, and firm initiatives.
  • Leading the Concierge Team to achieve the efficient running of the Front of House, facilities, and office, as a whole.
  • Managing concierge communications, enquiries, mail management, and scanning.
  • Ensuring accurate and timely financial reconciliation of expenses.

**About You:**

  • Experience in a similar role is essential.
  • Experience with Office 365 products.
  • Professional Services environment experience (not essential).
  • Exceptional organisational and interpersonal skills.
  • Team leader experience.
  • A "Can Do" approach, when considering or dealing with change.
  • High attention to detail.

If you don't think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like William Buck.

Applying here is the first step in the hiring process for this role at William Buck.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

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