Concierge and Administration Assistant

4 weeks ago

Melbourne, Victoria, Australia Knight Frank Full time

About Knight Frank:

We're a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.

Our Culture:

We're a diverse collection of experts, problem solvers, and innovators. Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.

The Role:

We're seeking a proactive Concierge & Administration Assistant to join our shopping centre management team in Melbourne's South East. As the first point of contact within the business, you'll be responsible for managing all incoming calls and greeting and assisting tenants, visitors, and enquiries.

Key Responsibilities:

  • Welcoming visitors to the office
  • Maintaining the immaculate presentation of our Front of House area and all meeting rooms throughout the day
  • Handling internal/external calls
  • Word processing and data entry
  • Assist with event planning
  • Liaising with centre management for the daily tenancy needs, including cleaning

Requirements:

  • Previous experience in an administration/support/customer-facing role
  • Excellent verbal and written communication skills
  • The ability to maintain a high standard of personal and workplace presentation
  • Ability to initially troubleshoot IT hardware including AV support, Wi-Fi, mobile devices, and office equipment
  • Demonstrated attention to detail and accuracy
  • Ability to problem solve issues through to resolution
  • Ability to handle conflicting priorities whilst maintaining composure
  • Organised and able to prioritise tasks
  • Intermediate skill in MS Office packages

What We Offer:

  • Competitive remuneration package
  • Career development opportunities
  • A generous parental scheme
  • Birthday leave
  • Swap around a public holiday for a cultural swap day
  • Two Wellness Days
  • Additional leave each year
  • Two paid volunteer days
  • Access to a reward platform
  • Subsidised private health insurance excess

Why Work with Us:

We're a place where everyone has the chance to perform at their best. We celebrate the uniqueness of our people, reward contribution, and respect and hear voices. We're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.

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