Client Success Leader

7 days ago

Melbourne, Victoria, Australia beBeeSenior Full time $150,000 - $200,000
Job Opportunity

We are seeking a seasoned professional to assume the role of Senior Client Director. In this position, you will be responsible for managing senior client relationships and leading high-performing teams.


Key Responsibilities
  • Effectively lead key client accounts while positioning yourself as a trusted advisor by fostering strong and influential relationships.
  • Accountable for overall client relationships, operations, and deliverables.
  • Work closely with strategy and investment teams to deliver insightful, innovative, and executable media campaigns.
  • Lead media planning, ensuring alignment with strategic direction and core media ideas, while ensuring full integration across digital and traditional channels.
  • Responsible for connectivity, consistency, and timely delivery of components of response to brief including strategy, channel planning, investment, and implementation.
  • Identify opportunities across broader Dentsu network to deliver integrated projects.
  • Ensure delivery of service proposition to client and full end-to-end management of business.

Requirements
  • Excellent client service and stakeholder engagement skills – ability to gain trust and confidence with senior stakeholders.
  • Demonstrated success in providing strategic direction for key/flagship clients.
  • Strong experience and understanding of full-funnel channel planning.
  • Proven ability to cultivate collaboration and engagement quickly, to enable team and support them.
  • Ability to work under pressure and in agile environment.
  • Strong financial acumen, negotiation, and influencing skills.

Benefits
  • Real flexibility to work when and where you feel most productive with 'Be the Best You' policy which includes contribution to your home office setup.
  • Opportunity to give back with dedicated volunteer leave and whole-company event, One Day for Change.
  • 5 weeks annual leave after 2 years of service & 3 company Wellness days off per year for you to switch off and take your day, your way.
  • Career development and learning and development opportunities, including access to global online dentsu University.

This is an exciting opportunity to make a meaningful impact in a dynamic and innovative industry. If you are passionate about delivering exceptional results and driving growth, we encourage you to apply for this challenging role.

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. We welcome applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.


About Us

At our organization, we believe that innovation and progress are driven by diverse perspectives and experiences. We strive to create a workplace that is welcoming, inclusive, and empowering for all employees.


This is a unique opportunity to join a dynamic team and contribute to shaping the future of our industry. If you share our passion for innovation and excellence, we invite you to explore this exciting opportunity further.

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