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IT Support Specialist

2 months ago

Perth, Western Australia Equity Trustees Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our Technology & Projects team at Equity Trustees. As a key member of our team, you will play a pivotal role in delivering top-tier IT support, ensuring our systems are always running smoothly and our staff receives exceptional service.

Key Responsibilities
  • Provide expert technical support across all IT infrastructure and systems.
  • Manage and resolve service requests and incidents with efficiency.
  • Conduct essential system monitoring, procurement, and reporting.
  • Uphold and ensure compliance with IT security and organisational policies.
Requirements
  • Proven experience in a similar Service Desk support role.
  • Strong troubleshooting skills, particularly in Windows environments.
  • Proficiency in Microsoft platforms and ITSM principles.
  • Excellent communication skills with a strong focus on customer satisfaction.
What We Offer
  • A warm, open and supportive culture.
  • An attractive remuneration package, including reward and recognition programs.
  • An employee wellness program, including discounted health insurance and an employee assistance program.
  • An individual learning and development budget to help you grow.
  • A workplace volunteering and giving program to enable you to help others in the community.
  • Group Salary Continuance insurance to protect you when you need it most.
  • Discounted tax and estate planning services.
About Us

Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for generations to come. As a trustee company, it is our responsibility to always act in our clients' best interests, ensuring they feel safe, valued, and cared for.

We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career.