Administrative Services Coordinator

1 week ago


Lismore City Council, Australia beBeeCustomerSupport Full time $68,680 - $96,400
Job Title: APS3 Service Support Officer

The role of an APS3 Service Support Officer involves providing exceptional customer service and administrative support to our clients in a 12-month labour hire capacity.

About the Role
  • As the primary point of contact, you will be responsible for delivering outstanding customer service to clients, visitors, and stakeholders.
  • You will resolve client enquiries, provide information, and options according to policy and procedures, ensuring seamless communication.
Key Responsibilities
  1. Provide high-quality administrative support, including appointment management, data entry, and correspondence.
  2. Coordinate regional events, meetings, and community-based activities to foster strong relationships with clients and stakeholders.
  3. Manage correspondence, deliveries, travel arrangements, and respond to property and maintenance issues in a timely and efficient manner.
Requirements
  • Candidates should possess professional experience in business operations and supporting service delivery within a health service or government environment.
  • Strong written and verbal communication skills are essential for success in this role, along with the ability to build rapport with diverse stakeholders.
Mandatory Requirements
  • A Working with Vulnerable People registration or a Working with Children check is mandatory for this position.


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