Field Service Team Lead
3 days ago
At Cummins Inc., we're committed to delivering exceptional customer service and support, and we need a highly motivated Field Service Supervisor to lead our team.
The successful candidate will be responsible for managing a team of 7 field technicians, providing technical advice and coaching to junior staff, and ensuring that all customers receive prompt and efficient attention to their needs.
This is a challenging role that requires a high level of technical expertise, excellent communication skills, and the ability to motivate and direct a team to achieve business objectives.
Key responsibilities include:
- Establishing and developing productive customer relationships
- Diagnosing and executing complex repairs to engine products at the customer site
- Providing technical guidance and support to junior staff
- Maintaining accurate records and documentation
We offer a competitive salary of $85,000 - $110,000 per annum, depending on experience, plus a range of benefits including health insurance, retirement plan, and paid time off.
If you're a skilled technician with leadership potential and a passion for delivering exceptional customer service, we'd love to hear from you.
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