Business Solutions Analyst

2 days ago

Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

About Hamilton Island Enterprises

We are seeking an experienced Business Solutions Analyst to join our IT team in Sydney.

Your Role

As a Business Solutions Analyst, you will act as the intermediary between end-users and IT to ensure that business/user requirements are delivered in IT solutions. Your activities will include project management and implementation of new systems, working with users and other Architects to define requirements, and developing functional specifications.

Your Responsibilities

  • Work with users and other Architects to define requirements and specify an optimum design
  • Meet with user groups to gather and analyse end user requirements
  • Develop functional specifications that design and document desired outcome of the system enhancement/development
  • Produce technical specifications to communicate user requirements in technical terms to analyst programmers/project team or vendor
  • Recommend suitable software packages, analysing systems and data
  • Coordinate User Acceptance Testing (UAT) to ensure the overall efficiency, functionality and user friendliness of system enhancement/development
  • Prepare material and providing training and assistance to end-users following implementation
  • Work as a crucial component of a project team responsible for enhancing existing systems or developing new systems
  • Perform analytical assignments as required by IT management, particularly in areas of difficulty/critical need

About You

You are respectful, trustworthy and care for the safety and well-being of others. You encourage smart and innovative business practices contributing to the success of the team. You constantly aim for improvement and act with integrity.

Requirements

  • Advanced skills and considerable experience in the evaluation of equipment and software options
  • Good understanding of the current hospitality IT systems environment
  • Project planning and specification skills, together with problem solving and analysis
  • 5 years experience in software administration and implementation, with at least 3 years in systems specification and design, coupled with tertiary qualifications in computer science or a related discipline
  • Has been a member of a project delivery team that has successfully delivered a major business solution (applications systems) into production
  • Sound technical specification writing/documentation skills
  • Excellent communication skills, both written and verbal
  • Strong customer service focus
  • Strong attention to detail

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