Customer Experience Specialist

3 days ago

Warwick, Australia beBeeCustomer Full time $45,000 - $60,000

Domino's Pizza Store Team Member

About Us

We are a dynamic and fun work environment where you can develop your skills and advance your career. Our team is passionate about providing outstanding customer service and ensuring our customers have an exceptional experience with every interaction.

The Domino's Difference

  • Delicious Discounts: Enjoy generous in-store discounts for our team members, making it easier to enjoy your favorite food on us
  • Competitive Pay: We pay wages that are amongst the highest in the industry, including penalty rates & overtime, so you can earn what you deserve.
  • Flexible Schedules: Our flexible shift start times can accommodate your schedule: Morning (9am), Lunch (11am) and Evening (5pm), so you can balance work and life.
  • Ongoing Training: Our gamified training program will get you ready for your new job and up to speed quickly, so you can hit the ground running.
  • Career Opportunities: We love to promote from within, offering plenty of opportunities to progress. Our CEO started with Domino's as a Delivery Expert, proving that hard work and dedication can take you far.

What We Are Looking For

No experience is necessary. We provide all the training you need to succeed in your role. Just be a team player, have an appetite for learning, and passion for providing outstanding customer service. You should also be able to craft a customer experience that goes beyond the transaction, making every interaction a highlight of the customer's day.

Key Responsibilities

  1. Customer Service: Deliver excellent customer service, ensuring every customer leaves feeling satisfied and valued.
  2. Sales and Upselling: Entice customers with delectable add-ons and transform each order into a flavour-packed journey, driving sales and increasing customer satisfaction.
  3. Processing Payments: Infuse hustle into the customer payment process, ensuring a quick and enjoyable experience that reflects our commitment to satisfaction and efficiency.
  4. Product Preparation: Deliver excellence in product preparation, expertly balancing quality and speed to guarantee customer satisfaction with every delicious bite.
  5. Store Cleanliness: Tackle everyday cleaning tasks with precision, ensuring our store is consistently tidy and ready for action.

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