
Strategy and Experience Transformation Lead
6 days ago
We are seeking a Senior Strategy Consultant to join our Melbourne team.
About the RoleWe believe in teamwork, collaboration, and delivering value through simplicity. As a senior strategist, you will work with us to help ambitious clients achieve tangible results.
You will be part of an international experience innovation firm with talented people across 18 studios worldwide. Our global team is collaborative, social, and playful, with an open-minded and diverse culture.
Your Key Responsibilities- Drive top-down experience-led transformation across diverse projects and industries.
- Collaborate with local and global teams of experts in UX, service design, and digital capabilities.
- Help reimagine, design, and realise end-to-end experiences that deliver business value.
- Quantify business impact and identify meaningful innovation opportunities.
- A professional with relevant experience working in strategy & experience transformation for a consulting firm.
- Possess a balance between analytical and strategic skills, with the ability to think creatively.
- Confident in transforming experiences across automated and assisted service channels.
We are dedicated to helping businesses create exceptional user experiences through design and problem-solving.
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