Compensation Claims Professional
2 days ago
We are seeking a Claims Specialist to join our team in Melbourne, working collaboratively to register certificates and process payments of accounts and weekly payments received on behalf of employers, injured workers, providers, and the Victorian WorkCover Authority in relation to injured worker's compensation claims.
Key Responsibilities:
- Managing weekly payment of entitlements
- Data entry for individual claims portfolios
- Dealing with high risk calls with patients
- Responsible for processing claims requests, in adherence to policies, laws, and regulations
- CIP (Community Integration Program) Claims
Required Expertise:
Skills and Qualifications:
- Customer service experience within a medical or corporate environment
- Strong written and interpersonal skills, including the ability to liaise effectively with patients, medical, paramedical and legal practitioners
- Sensitivity to issues related to people with medical, cultural and social needs
- Technically capable of working across multiple platforms and being self-sufficient with technology and troubleshooting systems
- Processing abilities – claims management activities, e.g. file noting
- Ability to work in a rapidly changing, sometimes high-pressured environment
- Be an Australian Citizen or Permanent Resident
About Us:
DXC Technology has been specialising in workers' compensation claims management for over 16 years, delivering excellent service and innovation.
Our goal is to return people to work and health as quickly and effectively as possible by providing the right services at the right time.
Employers have confidence in our compliance, while injured workers feel well cared for.
DXC is committed to building better futures for our customers, colleagues, environment, and communities.
We take care of each other and foster a culture of inclusion, belonging, and corporate citizenship.
Competitive remuneration, benefits, training, and career opportunities reflect our commitment to improving the lives of our employees and the communities we serve.
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