Clinical Liaison Specialist

1 week ago


Brisbane, Queensland, Australia beBeePatient Full time $80,000 - $120,000

The Healthcare Ambassador role provides a patient-focused liaison within select clinical areas. It involves proactive engagement of patients and visitors to improve the customer experience, preventing aggressive/disruptive behaviour through respectful interactions.

Key Responsibilities:
  • Continually monitor and actively patrol designated clinical areas, engaging patients, visitors, and staff to develop a positive safety culture.
  • Create opportunities to enhance user experience by making connections with those in the area and alleviating stresses and anxiety through respectful interactions.
  • Use supportive verbal de-escalation and engage staff resources to identify strategies for de-escalating potentially violent behaviour.
  • Develop relationships and maintain rapport with clinical and operational stakeholder groups to facilitate effective communication and contribute to support and intervention strategies.

We offer rewarding career opportunities across various clinical and non-clinical areas, providing a safe, satisfying, flexible work environment that promotes a healthy work-life balance. Benefits include competitive salary rates with annual incremental increases, higher than standard employer contributions to Superannuation, access to salary packaging, and flexible working arrangements.



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