
State Lending Growth Manager
1 week ago
Senior Leadership Role:
This position plays a critical role in driving growth in home lending acquisition through a frontline distribution team. You will lead the way in deepening broker relationships, delivering sustainable lending growth, enhancing broker and customer outcomes, and fostering a high-performing culture to ensure long-term success.
Key Responsibilities:
- Lead and coach a state-based distribution team of Business Development Managers and Broker Support Officers to drive strategic growth and deliver exceptional results.
- Develop and execute targeted market activation strategies to maximise broker engagement and business opportunities, resulting in increased sales and revenue.
- Act as a senior point of contact for escalations and complex issue resolution between brokers, aggregators, and internal teams, providing expert guidance and support.
- Build and manage relationships with key aggregators and top-tier broker groups to drive sustainable business growth and expand our market presence.
- Embed structured operating rhythms, sales disciplines, and performance routines across the team to ensure consistent execution and delivery.
- Support capability uplift and career development through coaching, mentoring, and performance management, enabling team members to reach their full potential.
- Champion a strong risk culture and ensure compliance with customer service and risk management frameworks to maintain our reputation and trust with clients.
Requirements:
- Extensive sales leadership experience with a proven track record of success in driving growth and delivering results.
- Proven ability to coach and develop high-performing teams, driving sales excellence and customer satisfaction.
- An existing and credible broker network with established relationships and partnerships.
- Credit risk management expertise to identify and mitigate potential risks.
- Broad business or retail banking experience with knowledge of industry trends and best practices.
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