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Dynamic Guest Services Representative

2 weeks ago

Gold Coast, Queensland, Australia beBeeUpselling Full time $36,256 - $86,560
Guest Services Representative

We offer a dynamic and inclusive work environment that encompasses multiple theme parks, water parks, and other entertainment venues.

As a Guest Services Representative, you will be the first point of contact for our visitors, providing exceptional customer service skills and promoting the value of our multi-park tickets as a core business objective.

You will process transactions efficiently, handle cash, and manage ticket booth shifts.

A strong ability to communicate effectively with guests is crucial, as well as proficiency in using computers and possessing above-average typing speed.

The Opportunity:

  • Superior knowledge of all ticket and entry conditions
  • Promote and upsell to maximize revenue opportunities
  • Provide excellent guest experiences on entry, including crowd control and management

What You'll Bring:

  • Able to work flexible hours, including weekends and school holidays
  • Able to work night events such as seasonal festivities and special functions