Guest Service Agent

3 weeks ago

Gold Coast, Queensland, Australia IHG Hotels & Resorts Full time

Join to apply for the Guest Service Agent role at IHG Hotels & Resorts

3 days ago Be among the first 25 applicants

Join to apply for the Guest Service Agent role at IHG Hotels & Resorts

As a Front Office Host you'll assist any of our guests' needs and provide them with a genuine, charming, and friendly welcome and experience. You'll also be a key contributor to making visits memorable and develop great working relationships with internal and external stakeholders. This position is Casual.

What are we looking for?:

  • You'll have the attitude, behaviour and integrity of a truly special host.
  • Guest service experience within the front office or reception team will be highly desired
  • You'll have the availability to work a rotating roster, including mornings, evenings and weekends.
  • Property Management System (PMS) knowledge preferred.

Sound interesting?

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

We are proud to be IHG and we know you will be too. Visit www.http://careers.ihg.com to find out more about us.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesHospitality

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