Customer Experience Specialist

2 weeks ago


South Morang, Victoria, Australia Coles Full time

About Coles, a local leader in liquor

We connect local people with local products and celebrate the growers, brewers, and distillers who make it happen.

Our company overview

Salary: $60,000 - $80,000 per annum

A competitive salary is on offer for this exciting role at Coles.

The Job

As a Customer Experience Specialist, put your knowledge of Ale, Lager, Merlot, and Shiraz to good use.

We're growing every day, so it's an exciting time to join our team.

About You and Your Skills

  • Provide great customer experiences with enthusiasm, energy, and pace.
  • Know your stuff and engage with customers, answering queries.
  • Personality and passion for the liquor industry set you apart.
  • Be on your feet for long periods and carry out moderate to heavy lifting up to 17kg.
  • Hold a current accredited Responsible Service of Alcohol (RSA) qualification.

An accredited RSA certificate is a legal requirement for employment selling liquor in Australia.

Your Benefits

Join a team that invests in your wellbeing and professional development.

Enjoy flexible work, additional leave, and parental leave entitlements.

We're building a gender equitable team and a culture that's diverse, inclusive, and welcoming.

We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

We're happy to adjust our recruitment process to support candidates with disability.



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