Friendly Front Desk Assistant Wanted

1 week ago

Sydney, New South Wales, Australia beBeeReception Part time $39,000 - $57,000
Casual Receptionist for Allied Health Clinic in Chatswood

We are an established allied health clinic quickly growing and seeking a Receptionist to assist in the everyday front desk role.

Job Summary:

Auditing patient data, managing payment processing, and maintaining confidentiality of patients' personal details are essential duties of this role.

Responsibilities:

  • Support the day-to-day tasks of a receptionist
  • Welcome and assist patients with inquiries and appointments via phone or in person
  • Audit patient data for accuracy and completeness
  • Manage payment processing via cash, EFTPOS, HICAPS, Medicare, etc.
  • Assist the team of allied health practitioners
  • Maintain cleanliness of the clinic
  • Maintain confidentiality of patients' personal details and financial information

Required Skills and Qualifications:

  • Fluent in English and Mandarin Chinese
  • Have Permanent Residency (PR) or Australian Citizenship
  • Exceptional customer service and teamwork skills
  • Excellent written and verbal communication skills
  • Ability to build rapport with patients and express empathy
  • Prior experience in a customer service environment
  • Adaptable and fast learner
  • 'Can-do' attitude

Benefits:

  • Employee discount
  • Employee mentoring program

Work Environment:

  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Evening shift
  • Fixed shift
  • Morning shift

COVID-19 Considerations:

  • Government COVID safety plan is firmly in place
  • Cough screen installed at Reception Desk
  • All staff and customers at the clinic required to wear masks
  • Patients who are not feeling well or displaying flu-like symptoms turned away

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