
Exceptional Customer Experience Specialist
1 week ago
Unlock Human Potential as a Customer Care Coordinator
We invite you to join our team of professionals dedicated to bringing back hearing for millions of people worldwide. Together, we can make a difference in the lives of those affected by hearing loss.
This role is perfect for individuals with excellent customer service skills, a passion for delivering exceptional experiences, and a collaborative spirit. As a Customer Care Coordinator, you will be responsible for:
- Engaging with customers through various communication channels, providing tailored product information, and resolving concerns efficiently.
- Scheduling appointments for hearing assessments and consultations with our expert audiologists.
- Guiding customers through our innovative range of hearing devices and accessories.
In this role, you will have the opportunity to work with a global leader in the hearing aid industry, collaborate with a talented team, and contribute to local marketing efforts to promote our services.
To succeed in this position, you should possess:
- 2+ years of experience in delivering customer service in retail or allied health environments.
- Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.).
- Attention to detail and a solid administrative background.
As a valued member of our team, you will receive training and support to ensure your success. Join us today and start making a difference in the lives of others.
Benefits of Working with Us:We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package. Our team is passionate about delivering exceptional results and making a positive impact on our community.
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