Exceptional Customer Experience Specialist

3 days ago

Town Of Port Hedland, Australia beBeeCustomer Full time $40,000 - $60,000
Job Title

Telstra Retail: Full Time Customer Service & Sales Consultant SOUTH HEDLAND

As a Retail Sales Consultant, you are passionate about delivering exceptional customer experiences through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and empowering customers to transform their telecommunications experience.

Job Description

We're seeking a Retail Consultant to join our team on a full-time basis. Working in a retail store is not just a job; it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.

Our South Hedland store is looking for a Retail Consultant to join the team. This is a target-driven environment where you'll have the chance to get across the latest technology and gadgets to help our customers get connected – faster, better, smarter.

What We Offer

At Telstra, we offer a range of benefits, including:

  • Team performance-related commission with your first 2 months guaranteed
  • 30% off Telstra services
  • Continuous training from management to enhance your skills and help you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
Requirements

To succeed in this role, you'll need:

  • Excellent customer service skills
  • Ability to easily build relationships with new and existing customers
  • Quickly develop customised solutions for customers
  • Drive to reach and exceed sales targets and KPIs
  • Hunger to learn and grow within the role (and beyond)
  • Experience in a customer-facing role
  • Loves being in a fast-paced, busy retail environment where they can provide excellent customer service

Apply Now

After submitting your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

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