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Sales and Customer Experience Specialist

2 weeks ago


The Council of the Shire of Hornsby, Australia beBeeCustomerService Full time $75,429 - $90,183
Job Title

Customer Service and Sales Professional

Role Overview

We are seeking a skilled customer service professional to deliver exceptional in-store experiences for our customers. As a key member of our team, you will play a vital role in building connections with new and existing customers, providing tailored solutions to meet their needs.

Key Responsibilities
  • Provide outstanding customer service through proactive engagement and problem-solving
  • Identify customer needs and provide customized product recommendations to drive sales and improve customer satisfaction
  • Work collaboratively with colleagues to achieve sales targets and Key Performance Indicators (KPIs)
Requirements
  • Excellent communication and interpersonal skills
  • Ability to build strong relationships with customers and colleagues alike
  • Proven sales experience and knowledge of telecommunications products and services
  • Strong analytical and problem-solving skills to identify customer needs and develop effective solutions
  • Flexibility and adaptability in a fast-paced environment
Benefits
  • Competitive remuneration package and incentives
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Access to comprehensive training programs and resources
  • Recognition and rewards for outstanding performance
About Us

As a leading provider of telecommunications services, we are committed to delivering exceptional customer experiences and driving business growth. Our company values include a focus on innovation, collaboration, and customer satisfaction. We strive to be an employer of choice, offering a dynamic and supportive work environment that enables our employees to thrive and reach their full potential.