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Digital Solutions Specialist
2 months ago
About Orica
We're a global leader in mining and civil blasting, with a diverse team of over 13,000 people across the world. Our company has a rich history dating back to 1874, and we're committed to shaping the future of mining through digital and automated technologies.
About the Role
We're seeking a highly skilled Digital Solutions Specialist to join our Brisbane office. As a key member of our team, you'll work on a Monday-to-Friday roster, with occasional travel to various sites and locations within QLD, NSW, VIC, and TAS.
Your primary responsibility will be to champion new site technology implementations, providing hands-on project and process management support to our surface and underground mining customers. You'll be working with our Digital Solutions, including the BlastIQ information platform and the FRAGTrack measurement systems.
Key Responsibilities
- Scoping: Review customer operations and assess the correct Digital Solution to address their needs;
- Project Managing: Coordinate and implement Digital Solutions onto customer sites;
- Communicating: Collaborate with various personnel, from management to IT departments;
- Training: Develop and deliver training packages for customers and teams;
- Developing: Contribute to product development and have a say in shaping our Digital Solutions;
- Supporting: Act as a subject matter expert, assisting with BlastIQ customer support, product stewardship, and advice.
What We're Looking For
- A proven ability in problem-solving and root cause analysis, with experience supporting and troubleshooting Field Information Systems;
- Success in managing, coordinating, and implementing similar projects;
- Aptitude and ability to deliver product training to single or multiple stakeholders;
- Excellent communication and customer service skills;
- Certificate, Diploma, or Degree in Electronics, Mechanical, Communications, Engineering, Project Management, or similar.
What We Offer
As part of our global company, you'll have the opportunity to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths, and support the development of your knowledge and skills.
You'll be paid a competitive salary, learn from talented individuals across multiple disciplines, and thrive in a safe workplace within a collaborative culture. We're committed to promoting a culture of inclusion and equal opportunity employment, treating our people and applicants with fairness, dignity, and respect.
