Digital Content Specialist

3 months ago

Hunters Hill, Australia WooliesX Full time

**We are Woolworths Group**

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**Digital Content Specialist
**Welcome to Group Enablement
Our Group Enablement Teams are the Technology, Business Enablement, Value Chain and Replenishment experts developing new capabilities and platforms for a better retail future. We’re the crucial link between our stores and the stock they need, the IT engine moving our business forward, the strategic connectors streamlining the way we work, and the forward thinkers using tech to transform the retail experience. Uniting cutting edge technology, data and retail smarts, you’ll work behind the scenes, in the margins and across every corner of the business - to uplift our capability, amplify our collective impacts and revolutionise the customer experience.

**What you’ll do
In this key role you will be supporting product-related content across our digital channels, mainly on the Woolworths at Work website.

You will oversee the delivery of product content to our business customers (B2B), primarily via the Woolworths at Work website, including content workflows, business rules for platform enhancements, and data governance.

**A typical day may include:
- Manage the delivery of new or updated shopping categories (online aisles) for our product information architecture (website navigation).
- Align the product content quarterly deliverables with campaign activity (eg, Easter and Christmas) across all digital channels to ensure the product content element is set up for success at each touch point
- Manage the integrity of the product data shared with our customers, including conducting internal audits and review of internal processes to ensure the accuracy of product information
- Collaborate with other members of the team as well as technical stakeholders on platform enhancements relating to the flow and management of product content and data
- Shape the strategic direction of product content and contribute to the continuous improvement of the Woolworths digital product content guidelines and process evolutionUsing insights from data platforms, monitor the results of our product content work to help drive strategic initiatives to optimise the experience for our online customers.

**What you’ll bring
- Ideally, you’ll have 4-6 years of digital content experience, preferably in a retail environment.
- Demonstrated experience with Content Management Systems (CMS) to update website content.
- Data driven decision maker, with an eye for detail and a focus on the bigger picture
- Confident influencing solutions for both internal & external stakeholders
- Ability to work autonomously and proactively manage day-to-day operationsInnovative and forward-thinking, focused on enhancing our customer experience

**Highly desirable, but not essential, training is provided:
- Experience in programming and MS Excel formulae
- Understanding of JSON structure and format
- Understanding of API Concepts and OOPS (Object Oriented Programing)
- Experience in managing business rules for PIMs (Product Information Management systems), and MDM (Master Data Management)
- Knowledge of our internal platforms PIES (Product information Management System), Partner Hub, AEM (Adobe Experience Manager) and Site Management.
- Demonstrated experience in Agile ceremonies.
- A strong understanding of user analytics, utilising tools like Adobe Analytics, GA 360, or Microsoft Power BI.Experienced creating and managing the product discoverability.

**What you’ll experience
- A progressive and flexible ‘Work from Anywhere’ policy that gives you more control over your work, life and wellbeing.
- A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment

**Everyone belongs at Woolworths Group
**Diversity, equity, inclusi

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