High-Volume Print Equipment Specialist

1 week ago

Melbourne, Victoria, Australia beBeeFieldService Full time $75,000 - $95,000

Field Service Technician Job Summary

About the Role

We are seeking a skilled and experienced Field Service Technician to join our dynamic team. As a Field Service Technician, you will be responsible for providing exceptional service and support to our valued customer base, ensuring their Colour and B&W print production equipment operates at optimal levels.

This is an exciting opportunity for a hands-on technical professional to join our fast-paced environment and contribute to delivering outstanding results.

Key Responsibilities:

  • Install and maintain Colour and B&W print production equipment, including ancillary products and software solutions.
  • Perform on-site Corrective and Preventative maintenance to ensure customer satisfaction.
  • Collaborate with the VIC Service Team and report to the Service Delivery Manager.
Ideal Candidate Profile

The ideal candidate will have previous experience working with high-volume production printers, digital presses, or similar equipment. Strong problem-solving skills with a proactive, solutions-focused mindset are essential. A solid understanding of print workflows, colour quality, and finishing processes is also required.

Excellent communication and interpersonal skills, with the ability to engage confidently with both technical and non-technical stakeholders, are necessary for this role. The ability to work independently while maintaining strong team communication and a transparent approach to workload is also essential.

A genuine commitment to continuous learning and technical development is highly desirable.

Required Skills and Qualifications

Essential Requirements:

  • Technical field service experience, preferably with production printers, digital presses, or high-volume print systems.
  • Strong mechanical, electrical, and software troubleshooting skills.
  • Solid understanding of network connectivity, print servers, and production print environments.
  • Proven ability to perform in time-sensitive or high-pressure environments.
  • Excellent organisation, time management, and attention to detail.
  • Valid Driver's License.
  • Ability to obtain a Police Check, Working with Children Check, and AGSVA Security Clearance (preferred).
  • Flexibility to participate in an after-hours standby roster as required.
  • Current Australian working rights (visa sponsorship not available).
What We Offer

We offer a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself.

We value diversity and inclusion, have a firm commitment to ethical practices and corporate responsibility, and provide a working environment that is inclusive and fair to both women and men.

Our progressive policies include domestic violence policy, paid parental leave, and flexible workplace policies enabling our people to balance work and life responsibilities.

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